Manage your ISP Business worry-free!

KiviPay Cloud-based ISP Billing Solution helps you manage your Internet customers like a pro with subscriber Automated Suspension, Reconnection, Payment Reminders, Customer Onboarding and Ticketing.
All this features (and many more), under one roof with affordable package prices. Focus on your core business and let KiviPay handle the rest.
Perfectly Made in Kenya for Africa and beyond.

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Some of our awsome features

Billing Management

Setup your prepaid recurring billing reminders, plan discounts for specific customers, view accounting and history transactions, view invoice and reports, customer wallet (for partial and excess payments).
Intergrated with KopoKopo and Mpesa Paybill/Till for automating customer reconnection.

Network Configuration

Setup Bandwidth Plans (Hotspot, PPPOE and Static IP Plans). View router statistics e.g. uptime, CPU load, memory usage, Live bandwidth usage monitoring for your Mikrotik router interfaces. Do backups and restore, synchronize your KiviPay prepaid data with your router incase of an unforeseen fault.

Inbuilt CRM

Onboard your customers with ease, organise them into groups and communicate via SMS. Issue and resolve Installation/Support Tickets, Customers can also login to the Self-Service Portal to view/manage their billing info.
Get a free subdomain for your portal e.g. phitech.kivipay.com

A Robust Easy to Use Solution, with Tons of Powerful Features

Every feature has been carefully crafted with you in mind.
KiviPay Cloud-based ISP Billing Solution increases your business efficiency by eliminating your manual billing and old-school customer management, this decreases the chances of making errors when compiling sales reports, assigning customer usernames, IP addresses, creating PPPOE/Hotspot profiles and authentication secrets etc.
By taking advantage of the full power of Cloud, you can access KiviPay from anywhere through any internet enabled smartphone or computer.

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Requirements

What you'll need to get started.

  • Mikrotik Core Router of your choice.
  • Payment Gateway. We are currently supporting KopoKopo & Mpesa Paybill/Till.
  • SMS Gateway with API support. You can use our in-built Gateway.
  • Domain/Subdomain. We can issue a free subdomain.
Select a Plan

Why Choose Kivipay

We know there are other ISP billing options out there, yet we remain the most preferred one.

Pay as-you-go Model

Affordable pricing means with KiviPay, onboarding your business can be done within a few minutes, only pay for the package/size of your business. No contracts, cancel anytime.
Upgrade your Plan anytime if you hit the maximum users cap.

Awesome Design

Our well crafted design is in its simplest form which makes it easier for you to navigate, within a few hours you'll have fully familiarized yourself with KiviPay dashboard. Compatibility with all devices has also been well catered for through its responsive view.

Ready to Use

Once we sign you up, all features are available and ready to be used. Our technical team will configure your Mikrotik router, Payment & SMS Gateways, uploading your customers and setting up bandwidth plans for your prepaid module.

Fault Tolerance

Incase your Mikrotik router resets for any reason, from KiviPay's dashboard you can synchronize all prepaid settings within minutes.
All Hotspot/PPPOE profiles, Secrets and Static IP's simple queues are added back to your core router automatically.

99.9% Uptime

KiviPay is hosted in a Tier-1 data centre with multiple mirror nodes around the globe for reduduncy. With this, you can be assured you will be able to access our solution on demand. Any planned maintenance are always communicated in advance.

Free Future Upgrades

Our development team is always on the look-out for new features that can exponentially increase your customer experience. This can be, but not limited to: UI improvement, Payment & Communication API intergrations etc.

Choose a Plan

A pricing model for every business size. Regardless of which plan you pick, You get to experience All of our amazing features.
#ANY PLAN, ALL FEATURES, NO HIDDEN FEES.

Ksh. 2,000

Per Month

Max 50 Users

Ksh. 4,000

Per Month

Max 100 Users

Ksh. 6,000

Per Month

Max 250 Users

Ksh. 8,000

Per Month

Max 350 Users

Ksh. 10,000

Per Month

Max 500 Users

Ksh. 15,000

Per Month

Max 1000 Users

What You Get In ALL Our Pricings Plans


  • An All-in-One bundle of Hotspot, PPPOE & Static IP connection types, at no extra cost.
  • Unlimited multi-user Dashboard Access.
  • Role based access for extra security.
  • Inbuilt CRM with a customer Self-Service Portal, Issue and resolve Installation/Support Tickets easily.
  • Auto Suspension, Auto Reconnection & Auto Payment Reminders.
  • SMS and Email notifications.
  • Issue Discounts & Extend Plan Expiry.
  • Wallet (Accept Partial, Excess & Advance Payments).
  • SMS multi-gateway ready i.e. bring any of your gateways or use ours.
  • Affordable sms pricings at 0.70KES/sms, if you choose to use of sms gateway.
  • Payment gateway ready e.g. Mpesa Paybill and Mpesa/Kopokopo Till accounts (more gateways coming soon).
  • Remote router monitoring and management e.g. Live traffic, view router stats, backup/restore configs, rebooting etc.
  • Free Subdomain e.g. my_isp.kivipay.com or bring your own domain.
  • Amazing customer support.
  • Free Future Updates.
  • And so much more.

Some Of Our Tech Partners

What our customers says

KiviPay has really eliminated all the manual and tedious billing we were doing, I love the auto suspension, reconnection and payment reminders. Our customers are also happy having their own self service portal.

John Mwangi

FibreLink Networks

We were using a different billing solution which lacked some critical features, we switched to KiviPay and the journey is really exciting.

Gray Omondi

Tezi WiFi

We are a small ISP and many solutions we had looked for were not budget-friendly, we subscribed to KiviPay's 100 Max Users package which is quite affordable for a startup. They also allowed us to pick our preferred licence billing date. so far, so good.

Susan Wanjiru

Truenet Hotspot



Our recent amazing customers